According to Internet Live Stats, there are approximately 1.7 billion websites available on the internet. Considering the current trend of digitalization, it is not surprising that companies want their content or ideas to get massive reach in a short time. And if this is the goal, a website is, of course, a handy tool to reach it.
But how can companies get better user engagement and let users feel connected to their website and brand?
Bringing innovations to website development is becoming harder day by day. Companies are gradually and consistently trying to make their websites more user-oriented and engaging. In essence, one of the ways to do so is the use of augmented reality on the web, widely known as WebAR (Web augmented reality).
What is WebAR?
WebAR refers to web-based augmented reality experiences that allow users to experience AR via their smartphones without downloading any specific app.
All users need is a custom URL that opens in the browser and delivers AR content in their live environment.
In short, users only need to visit a website in their smartphone browser to enjoy the WebAR experience. What helped WebAR’s spread and popularity, is the absolute simplicity and usability of this technology — thanks to the pervasiveness of smartphones in the world.
Easy access = great usability = better engagement
Since users experience AR directly inside their phones’ browsers, it is way easier to engage and convert them. A call-to-action during the WebAR experience makes it as easy as possible for users to sign-up, make a booking, or even make a purchase.
While people get more familiar with AR interactive experiences, the brands will be gradually more incentivized to offer such experiences to get in touch with their audience.
Moreover, WebAR experiences are more accessible and way easier to experience than traditional AR ones; it doesn’t matter which smartphone or which operating system users have.
For Android users, native AR experiences need the support of ARCore technology (available on specific models only). Still, WebAR can be experienced on all devices that run Android 6.0 and above and have gyro and accelerometer. So, nearly 75% of the android devices can support WebAR (Source: Android Developer).
In the case of iOS, on the other hand, WebAR can be experienced on iOS 11 and above. This means WebAR is supported on 94% of devices as per the latest data from the Apple app store (Source: Apple Store).
WebAR benefits for businesses and brands
As mentioned above in the article, WebAR can grant easy access and great usability to users, thanks to its innovative technology. But what are the benefits in terms of conversion, ROI, and user engagement for businesses and brands?
- Conversion is the key benefit. Users interact with the website through their mobile device in a browser. Introducing a call-to-action during the experience (integrated with third-party authentication services like Login with Google or Facebook) allows conversion in a few clicks and with reduced risk of drop off.
- Better audience targeting. Thanks to geolocation and social media, it is easy to create experiences targeting the specific users age, interests, or what they like on social media.
- More extensive insights. When users engage with WebAR, it is possible to capture some valuable detailed data or information such as age, gender, geolocation on the users interacting with the advertising using existing services like Google Analytics and others.
- No native apps needed. Users experience WebAR inside their browser: that means they don’t need to install a separate app that they’re going to forget soon. Fun facts: “Almost 3 in every ten apps will be deleted from users’ devices within a month. 21% of apps are used only once during the first six months.” (Source: Clevertap)
- Keep track of the audience’s interests. WebAR keeps brands and businesses in constant engagement with their audience and helps them to generate more customer base on the internet.
- AR democratization. Accessibility is one of the most significant perceived barriers to entry for businesses exploring AR: small companies, in particular, are turned off at the thought of budgeting and developing for a native app from scratch. That said, today’s AR platforms offer many custom solutions, making AR adoption more friction-free by using the installed user bases of web browser audiences.
- Faster deployment, lowers costs. WebAR requires minimal investment, without compromising the reach and effectiveness of the effort.
- Improved sharing opportunities. WebAR links are shareable just like any other link over multiple marketing channels, on social media posts, display advertising, email, messaging, and so on.
- Integrated technologies. WebAR, by definition, works in-browser. Therefore it’s remarkably easy to integrate it with existing technologies like AJAX/Sockets and social media APIs for an interactive experience.
The near and far future is looking positive for WebAR. Due to the expectations of users, who are seeking immersive experiences and fun ways to connect with brands and to the fast-paced development of mobile devices, businesses and brands are more and more encouraged to implementing WebAR into their advertising strategy.
In this article, we have seen all the benefits brings both to the companies’ side and the users’ one.
For companies and developers, this technology offers less wasted time and fewer costs. On the consumers’ side, one of the main benefits is the accessibility, since they will be able to enjoy WebAR experience, no matter what device they are having.
Moreover, WebAR can be used for all kinds of purposes to engage the users with the content. This technology opens up a lot of new engagement opportunities for companies and brands that are ready to embrace this innovation.